The TELUS crew acknowledges that our get the job done spans lots of Territories and Treaty spots and we are grateful for the normal Understanding Keepers and Elders who're with us currently, all those who have long gone prior to us along with the youth that inspire us.
Concentrate on a attainable fraud or misrepresentation becoming carried out by some people claiming for being Telus workers. They may be contractors, or Unique promotion reps, or just employees that are deliberately misrepresenting Telus.
Hi @TerrificT we want to assist remedy any inquiries you may have. We'll deliver you A non-public concept so remember to hold an eye fixed with your inbox
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Have you ever tried out utilizing the net Chat? Go surfing to My TELUS along with the the Chat icon are going to be on the decrease suitable of your window. Solution the questions on what type of aid you'll need then preserve replying on the bot with "I want to talk to a person" till the bot provides up and passes the Chat to someone.
If an automatic assistant asks for The main reason of your respective contact, mention "I would want to make payment arrangements for my mobility Invoice".
I much too are actually hoodwinked into signing up with them - cellular, internet and home security. Was explained to my cell will never boost if I improve (Phony, which I ought Telus customer service to have acknowledged far better however the rep kept insisting just after asking numerous situations). Household safety is simply not necessary for me, though the worsted Section of it is the fact that it's seriously not something that is responsible. My lock that is speculated to unlock by using a passcode refuses to operate. The installer came again to fix it nonetheless it labored twice immediately after he reset it then not given that. Then if the internet goes out it truly is worthless, as far as I'm able to see It can be offline then.
Has anyone been charged for telus and almost nothing was even attached? N they wont pay me again yesterday
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Offered to update our phones too. She sent me a couple of codes through textual content and email to relay to her. She then started to request my credit card for your a single time charge.
Payment impacting variations would require a cellular phone connect with but right before accomplishing that, Have you ever experimented with the payment arrangement solutions on line?
I am told to talk to Loyalty and Resolution and nevertheless receiving no the place. I've managed to talk to 2 people that referred to as on their own professionals from the Philippines, who couldn't enable me.
If an automatic assistant asks for The explanation of one's call, point out "I would like to make payment preparations for my mobility bill".
You can then get a text concept once the agent responds, and you may abide by up at your earliest convenience.
In the approaching weeks and months, we'll be Operating to grow the solutions and services supported, so continue to keep examining again for updates.